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Conditions
GL Assessment is part of the Granada Learning Group.
Please read the following terms and conditions that will serve as a legal agreement between GL Assessment and you in the use of this website.
Responsibility for your account concerning confidentiality, password, purchasing and unauthorised access belongs with you. GL Assessment must be notified immediately of changes to your registered details. GL Assessment reserves the right to suspend or terminate accounts or access to its website.
Copyright
The contents of this website is exclusively owned and controlled by GL Assessment or its affiliates. You are not permitted to reproduce, adapt or store in any medium, any part of its content, nor is it permissible to use tools or other methods for the purpose of data gathering, mining or extraction by any means without written permission from GL Assessment.
Postage and Packing
Postage and Packing is determined by weight. Your postage costs will be displayed on the checkout page so you will be able to verify the postage cost before placing an order.
Privacy
You may access our Privacy Policy here
Prices
Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will notify you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling. If we are unable to contact you we will refund you in full. We reserve the right to change our prices without notice.
Your order
We accept orders at our discretion and all orders are subject to validation checks and authorisation by your payment card issuer. It is your responsibility for ensuring the details you give are correct and complete. When placing your order on-line your card/debit card will be debited when you click the order button. We will acknowledge your order by sending you an email. The email will confirm the cost and delivery details, or notify you if the goods are unavailable. If we do no accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full. Goods are subject to availability
Force majeure
Where there is a delay or failure to deliver goods, or where damage or defect has occurred to goods that is due to circumstances beyond our control, GL Assessment shall not be liable. This condition does not affect your statutory rights.
Returns
All returns must be in the original packaging and in a resaleable condition otherwise a 20% restocking charge will be applied. We will not accept returns that have been defaced or marked. You may cancel your subscription to an on-line product within seven days of receiving the username and password granting you access to it and we will refund you in full. Please note that we are unable to accept returns, unless faulty, after 30 days of receipt.
This does not affect your statutory rights
Changes to Terms and Conditions and website
GL Assessment reserves the right to make changes to their Terms and Conditions and their website. By placing an order on the website, you accept GL Assessment's Terms and Conditions and will be subject to those in force at the time of your order. If for any reason any of these Terms and Conditions is deemed invalid, void or unenforceable, the validity and enforceability of any remaining condition shall not be affected.
Law
This agreement is governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
Queries
Please click here for details of how to contact us.
GL Assessment is owned and operated by Granada Learning Limited, a company registered in England and Wales under registered number 2603456 whose registered office is at The Chiswick Centre, 414 Chiswick High Road, London W45TF.
Limitation of Liability
Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you a refund, if you cancel your contract, if we do not perform the contract within 30 days or to the agreed timescale our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.
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